Testimonials - Premium Care For Upholstery & Carpet

Testimonials

Excellent
5.0
Based on 132 reviews
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My experience with the company was faultless, starting from the booking process, quotation, advice on arrival to the service itself! Jihad was meticulous in his work and delivered way beyond my expectation. I would highly recommend the service of Tuff and Weave to anyone !
Response from the owner: Tatjana, thank you so much for your kind words and recommending Tuft & Weave 🙏🏻😊 It was a pleasure to help you clean and refresh your carpeted areas and soft furnishings in time for the festive season 🎉
Jihad and team did the most amazing job on our old leather sofas which had seen better days. Amazing communication and professionalism. Cannot recommend highly enough.
Response from the owner: David, it was an absolute pleasure to provide you with our services and help restore your lovely leather sofas 🪄 Thank you for taking the time out of your very busy schedule to provide us with this positive review. 🙏🏼🥰🫶
I highly recommend Tuft and Weave for cleaning and restoring leather seatings.Jihad was very knowledgeable and takes great pride in his work. He also gave a detailed explanation of what treatment would be best for our job. It was a real pleasure dealing with him.
Response from the owner: Many thanks, Michael for taking the time to post this positive review and recommending Tuft & Weave, it was a pleasure providing you with our leather lounge cleaning and restoration services. 😊💖
Leather cleaning and repair by Tuft and Weave is an absolutely fantastic service delivered by the lovliest people!Our cream leather sofas looked very dirty and dingy and had multiple cat scratches on them. We were steeling ourselves to replace them when we found Tuft and Weave! After a morning's work by Jihad and Maneesh it looks completely brand new! I honestly can't believe it and am thrilled! The cost was very reasonable and the savings over new leather sofas was enormous. We are very impressed and recommend Tuft and Weave unconditionally and wholeheartedly.
Response from the owner: Judy, thank you so much for the glowing 5 star review and recommending Tuft & Weave 🥰🙏🏼. It was an absolute pleasure to provide you with Tuft & Weave's leather restoration and re-colouring services. We are thrilled you are pleased with the transformation and are enjoying your like-new lounges😊💖
Excellent have never had such a professional job done Jihad is so nice I would highly recommend them very happy
Response from the owner: Lyn, thank you so much for your review. It was a pleasure to clean and protect all your beautiful and delicate soft furnishings. Thank you for putting all your trust in us over the two days 🙏🏼🥰🫶
Thoroughly happy with outcome of my sisal rug.As good as new. 😊
Response from the owner: Sheelagh, thank you for putting all your trust in our sisal cleaning and redyeing services🙏🏼. We are thrilled with the result and that we could return your beautiful delicate rug back to like-new...enjoy!! 😊💖
Fantastic work, thorough, professional, prompt and efficient and also friendly! Highly recommend!
Response from the owner: Lila, thank you very much for your positive feedback and recommending Tuft & Weave. It was a pleasure providing you with our services 🥰🫶🙏
Fabulous service. Very professional clean. My 10 year old King Living lounge came up as if brand new. I was so pleased with the job done. Value for money. Would highly recommend.
Response from the owner: Louise, thanks for your positive review 🙏🥰It was a pleasure bringing your beautiful white leather King Living lounge back to like-new 🤩. So pleased we could meet your expectations and ensure value for money 😊
We had our long overdue carpets and lounges cleaned with some stains I was not sure would come out of the carpets however not anymore. Thanks Jihad for such a brilliant result, we are so pleased with the result.Highly recommend to anyone!
Response from the owner: Stacey, thank you for your kind words and recommending Tuft & Weave 🙏🏻 It was a pleasure to help you clean and refresh your soft furnishings in time for this beautiful spring season. 🌸😊
Couldn’t recommend Jihad highly enough. Punctual, respectful and did a beautiful job on our carpets and lounge. We will definitely be getting Tuft and Weave to clean our carpets and upholstery on a yearly basis. Thank you!
Response from the owner: Corina, thank you so much for your positive review 🙏 It was a pleasure, and we look forward to continuing to provide you with our premium care services. 🥰
I recommend this company. Their communication was good and Jihad was on time and did a good job. I will be using this service again. And my dogs liked him. 😊
Response from the owner: Maggie, thank you so much for your positive review 🙏🏼 It was a pleasure to clean and treat your delicate velvet lounge. The highlight was definitely the adorable dogs 😊
Jihad was so knowledgeable and helpful in talking me through the process and options for the restoration of two leather chairs. He took great care over the colour selection, making sure I was happy with the colour. I’m very pleased with the results- the chairs look fantastic. Don’t hesitate to use Tuft and Weave.
Response from the owner: Caroline, thank you so much for the positive review and recommendation 🙏🏼. It was an absolute pleasure to provide you with Tuft & Weave's leather restoration and re-colouring services😊💖
I recently had tuft and weave to recolour my lounges, and I'm thrilled with the results. Jihad's work is exceptional – the lounges look brand new with a perfectly matched colour. His attention to detail and craftsmanship are impressive.Additionally, Jihad was professional and courteous throughout the entire process. He communicated clearly, arrived on time, and completed the job efficiently. I highly recommend Jihad for anyone needing high-quality lounge recolouring services.
Response from the owner: Dareen, thank you for your positive feedback!! It was an absolute pleasure to restore your Coco Republic aniline leather lounges. We take so much pride in our leather restoration projects, including the colour matching component. We are pleased with the end result and that you are satisfied...Yay!! 😊🙏🏼
Tuft and weave did a great job refreshing my couch, very professional and extremely clean and tidy which I appreciate during the process. Recommend to use this service
Response from the owner: Thank you, Brian. Glad to hear how pleased you are. We appreciate your review and recommending our company. 🙏🏼
Professional, quality service.
Response from the owner: Thank you, William for the opportunity to provide you with our services and your positive feedback. 🙏🏼
Jihad & his team worked magic on my couch. Consummate professionals, I couldn't recommend them more highly. I have a King couch & would choose Tuft & Weave over King's own repair team any day. Jihad's quote was very reasonable, especially considering the results. Thank you
Response from the owner: Tammy, thank you for trusting us with the full restoration of your King leather lounge. We take pride in our leather restoration projects - hours upon hours of research, training and application to execute exceptional results for our clients...so glad you are happy...Enjoy!! 😊🙏🏼
Jihad did a really great job. My sofas are looking so good, almost like new and my rug is looking really vibrant. Can’t recommend them enough.
Response from the owner: Chris, thanks for your positive feedback and recommendation 🙏🏻We are so pleased you are happy with our service and the results achieved. 😊
Excellent! Jihad did an amazing job cleaning 3 piece sofa. Transformed a 19 year old sofa; it really looks as good as new! Very professional, prompt and excellent customer service. Highly recommend Tuft & Weave.
Response from the owner: Many thanks, Annabel for taking the time to post this positive review and recommending Tuft & Weave, it was a pleasure providing our services. 😊💖
I was about to buy a new leather lounge as our current 20 year something lounge was showing a lot of wear which I didn't realise was fixable when I came across Tuff & Weave on the internet. From the first contact Jihad was extremely professional. Jihad and his staff member spent 3 hours painstakingly repairing the lounge and kept me informed through the whole process. I am absolutely thrilled with the result and feel like I have a brand new lounge. I can't recommend Jihad highly enough.
Response from the owner: Karen, thank you very much for your review and recommending Tuft & Weave's leather restoration services. It was a pleasure to restore your beautiful white leather lounge to like-new... enjoy!! 😊💖
I am so happy I found Tuft & Weave, Jihad did an amazing job on our lounge, he was very thorough and our lounge looks like new again, which I was not expecting. Jihad was also very professional to deal with. Will not hesitate to use him again in the future and recommend to family and friends.
Response from the owner: Kathleen, it was a pleasure to provide you with Tuft & Weave's leather restoration services and bring your King Living leather lounge back to like-new 🪄 We hope you enjoy for many years to come 😊💖
An excellent job cleaning my two sofas. Good communication. Reliable service and a very nice owner as well. My sofas look like new! Thanks Jihad.
Response from the owner: Christine, thanks so much for taking the time to provide Tuft & Weave with this positive review. We take great pride in caring for our customers and their cherished furnishings - so glad you are pleased with the results we achieved on your lovely sofas.
Hands down the best cleaning service I have received on any lounges I have owned whilst living in Sydney.
Response from the owner: Elizabeth, you are so kind!! Thank you for this positive review. It was a pleasure to provide you with our high-end cleaning and fabric protection services - we were so pleased to provide you with our services and return your beautiful King Living lounge back to its former glory 🪄💖 😊
I can see why all the reviews here are 100% 5 stars !!! We had our 40+ year old Chiswell lounge suite (natural fibre jacquard fabric) and wool carpet cleaned and we are very pleased with the results. Jihad provides a very professional service - he applies his knowledge of stain removal chemistry to the job. He took all care in first inspecting and testing each fabric and carpet and then methodically cleaned each; he didn't rush any part of the job. From the onset he took time to explain the process to remove the different stain types & the expected results and cost. He arrived on time. The equipment used is modern and clean. Takes care in handling and moving furniture around as it is cleaned. We would definitely use Jihad's services again and have no hesitation recommending to others. Thank you Jihad 🙂
Response from the owner: Linda, thank you so much for trusting us with your beautiful soft furnishings. At Tuft & Weave we understand the science and intricate methods required to care for delicate and natural fibres 🧪- we were so grateful for the opportunity to provide you with our services and happy that you are enjoying the end results.💖😊
Tuft & Weave did a great job of cleaning our carpets. Friendly, efficient and easy to deal with, I would highly recommend their services
I am very pleased by the result- Jihad did an amazing job.
We found Jihad to be friendly and professional right from the first enquiry.Communication was prompt and clear and the care taken in assessing what type of cleaning was required for our carpet was second to none. His work was thorough and resulted in the removal of some very difficult stains. We will certainly be using Tuft and Weave again.
Great communication and lovely service. Very happy with the cleaning of my sofa, came out as new. Will definitely use again.
Very professional job, great service, meticulous care - our chairs are like new. Thank you.
Response from the owner: Elizabeth, thank you very much for your positive feedback on our upholstery cleaning and protection services. So glad you are pleased! 🥰🙏
Am absolutely delighted with Jihads work on repairing a cut in my leather chair. A lovely efficient repairer. Would not hesitate in recommending this business. A great experience. Will certainly be in touch again for future leather care 😀
Response from the owner: Thank you, Louise for your positive feedback and recommendation of our leather lounge restoration service. 🫶
I could not recommend Tuft and Weave and Jihad enough. Jihad restored our leather lounge to a fantastic condition with the greatest care and effort it was a joy to watch. Thank you Jihad and Tuff and Weave we appreciate your hard work. We will be in touch soon.
Response from the owner: Tim. Thanks so much for your positive feedback and recommending Tuft & Weave's leather lounge restoration service.🫶
Tuft and Weave did a fantastic job cleaning and restoring my leather furniture. They were very courteous, professional and skilled. At the initial quote, my furniture was carefully inspected and the cleaning and restoration process was explained. During the process, I was updated on the progress and afforded the opportunity to inspect to ensure that I was happy with the work. The end result exceeded my expectations. I can highly recommend the services of Tuft and Weave.
Response from the owner: Peter, thank you very much for your positive feedback on our service and recommendation of our leather lounge restoration service. 🥰🫶🙏
Only one word describes Jihad’s service, attention to detail and careful explanations: phenomenal. I had my lounge cleaned about three years ago. That took 30 minutes. Jihad’s took three hours at the end of which old had become new. One of the best services I’ve experienced in years.
Response from the owner: Wow!! Thank you, Chris! We really appreciate your feedback. We make it our priority to give the appropriate care, attention and time to every item we are trusted to service. Keeping you well informed every step of the way is simply our pleasure. Thank you again and we look forward to the next time.
I would highly recommend. Jihad provided an extremely professional service and has extensive experience with and knowledge of a vast range of fabrics. Our chair had a blend of three fabrics and the outcome is fantastic - our chair looks brand new! A big thank you Jihad.
Response from the owner: Karli, thanks for your review and recommendation. We make it our mission to ensure we understand all fabric types and the best way to care for them when soiled and/or stained. It was a pleasure to work on your beautiful chair, enjoy!!
Turned up on time. Provided excellent information on how to maintain care of the leather lounge. His service on the lounge suite was at a high standard.
Response from the owner: Brian, many thanks for the review. Pleased you are happy with our work on your lounge suite.
Extremely professional service, prompt & clear communication, great system, efficient, clean equipment and set up. Results were instant, my linen sofa not only looks like new, but smells and feels super clean. Going to book carpet cleaning with them next!
Response from the owner: Zae, we are grateful for your kind words. We take great pride in our expertise to clean beautiful linen lounges, like yours. So pleased to hear you are happy with the results and you feel confident to continue to use our services. 👍
What an amazing service from these guys. Very highly recommended.
Response from the owner: Thanks, Julie for your review and recommendation. 😍😊👍
Jihad and his team were fantastic. They gave a very professional quote and showed up exactly on time. He explained how they would proceed and then just got on with it. They did a fantastic job, and the carpet, which was filthy, really did look like new. Can’t recommend them highly enough.
Response from the owner: Thanks, Pam for your review and recommendation. We take great pride in ensuring our clients receive a professional and seamless experience and feel well informed and confident in our technician's ability to service their needs. So pleased you are happy with the results on your carpet, we were too!!.😊👍
Jihad from Tuft & Weave is a thorough gentleman who is definitely an expert in his field. He’s an excellent communicator who explained the process for each individual case and he was able to remove stains from my lounge which I thought would never come out. I would definitely hire him again!
Response from the owner: Ian, thanks very much for your review. We believe every piece of soiled and/or stained furniture, be it fabric, leather or carpet, needs its own tailored solution. It was a pleasure to assist you and we are very pleased you are happy with the results. 😊👍
Great job. The lounge is clean and fresh again.
Response from the owner: Tony, thanks for the review. So pleased you are happy with the results. 😊
Yesterday we had our couch and mattresses cleaned by Jihad from Tuft & Weave.It was by far the most professional, thorough experience we ever had.Jihads knowledge and experience on chemicals and different fabrics was just next level and my couch looks like new.After experiencing so many unprofessional upholstery services it was so great to find someone so passionate about their industry.I highly recommend them for anyone looking for this service.Thanks Jihad
Response from the owner: Mariana, thanks for your review and recommendation. We take great pride in developing our knowledge and building our expertise to ensure we can offer all our clients a tailored solution that achieves best in-class results.😊👍
Highly recommend the services of Tuft & Weave. Good communication, the team were professional and most importantly did an amazing job cleaning and protecting our lounge furniture.
Response from the owner: Lachlan, it was a pleasure to assist you with the lounge clean and protection. Many thanks for taking the time to post this review 😊👍😍
Highly recommend Jihad. He is an honest and reliable service provider and his work is excellent! We will definitely be using him again.
Response from the owner: Nicole, many thanks for your review and recommendation. We are pleased you had a positive experience using Tuft & Weave and feel confident to use our services again.😍👍😊
Highly recommend Tuft & Weave as specialty cleaners. We had our MCM linen couch cleaned and we are very happy with the results - it's like a new couch! Tuft & Weave have the expertise, knowledge and passion to treat and work with delicate fabrics.
Response from the owner: Felicia, thanks for the review!! We are pleased that you are happy with the results achieved on your beautiful linen lounge. 😍👍
Amazing transformation. Jihad restored our grubby/stained Natutzzi lounge chair to “ AS NEW” Recommend 100%. Will use again!
Response from the owner: Kevin, it was a pleasure restoring your beautiful and cherished Natutzzi lounge chair. Enjoy for many more year to come!! Thank you for your kind words & recommending Tuft & Weave.
We just used Tuft & Weave to clean our lounge and dining room carpets and our two lounges. This was the second time we have used them and would highly recommend them for any carpet or rug cleaning as well as lounges.Jihad is very professional in his work as well as being very good with his communication.We would definately use them again.
Response from the owner: Thanks, Graeme!! Glad you are happy. It is always a pleasure to provide you with our services.
Very happy with Tuft and Weave. Jihad is the consummate professional - communicated well and did an excellent job cleaning our sofa that had never been cleaned for 8 years!
Response from the owner: Thank you, Esther for your kind words. It is very rewarding to hear how pleased you are with your Tuft & Weave experience and your clean sofa.
Amazing experience, my white couch looks brand new again. Thank you, thank you, thank you!
Response from the owner: Rebecca, thanks so much for your review. We are equally impressed with how amazing your like-new white clean couch looks. Enjoy the look and feel over spring & summer.
I cannot speak highly enough of the "Lounge Cleaning" sevice provided by Tuft and Weave. In our case it was a leather louge which was given a First Class cleanThe quality of the work, the professional attiude, prompt service and excellent communication left nothing to be desired.Jihad's commitment to his work was outstanding.
Response from the owner: Warren, thank you for placing your trust in Tuft & Weave. It was an absolute pleasure to restore your King Living leather lounge. We are so pleased you and your wife are satisfied and hope you enjoy your like-new lounge for many years to come.
Tuft & Weave could not have looked after us better. Great communication along the way & an awesome result cleaning our lounge.
Response from the owner: James, thanks so much for your review. We are so pleased you are satisfied with your Tuft & Weave experience. Enjoy the clean lounge!!
Jihad was professional and really solved my pet urine problem! Thank you Jihad! First time was my mattress which he fixed it close to brand new and Second time using the service, he did not disappoint!
Response from the owner: Thanks very much for your review Eva. We are very pleased you have been satisfied on each occasion that you have engaged Tuft & Weave. We take great pride in our specialised services that resolve pet urine issues in our client's homes.
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Google Rating
5.0
Based on 132 reviews
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